Direct Auto Insurance

"Tamika at the West End office was outstanding in resolving a technical issue immediately where 5 other representatives failed. Not only was Tamika instant in her recognition but performed flawless while multi tasking with another customer on the phone. It's amazing how her dynamic flare for problem solving completely satisfied me when I came in the office very disgruntled. All things considered; Tamika displayed the Highest Level of Customer Service. And it is my esteemed evaluation that her model should be best utilized as a CSR Trainer. I salute her and thank her for her service extended me. Congratulations and God speed Tamika!"

"Patricia Love. When I needed insurance, I went to Direct Auto and Ms. Love was immediately ready to help. Her customer service is truly exceptional, and she has such a genuine, bubbly spirit that made the entire experience enjoyable. She worked quickly to provide me with an amazing quote and made the process simple and stress-free. Without Ms. Love’s help, I’m not sure my insurance situation would be where it is today. I highly recommend her to anyone looking for professional and outstanding service. Thank you Ms. Love"

"Mrs. Patricia Love was very courteous and extremely helpful with assisting me. She was patient and very friendly. I would highly recommend her for your agent if you’re looking for insurance. Thanks again for all your help!"